FAQ

General Info

Where are you located?

Come visit us at 3043 24th Street in the vibrant Mission District! In addition to our line of garments, we are carrying the work of other local artisans, offering DIY workshops, and selling a curated selection of art supplies. 

Open Monday - Friday 12PM - 6PM

Saturday + Sunday 11AM - 6PM

Caring for your Jenny Lemons Garment

You are the lucky owner of a high quality hand printed garment! Please treat it with care! Hand wash cold or wash on delicate cycle and hang to dry.

Tell me more about your scholarship program!

In order to better serve our community, Jenny Lemons has created a need-based scholarship program.  Money gathered from donations will be collected in a pool and shared with scholarship applicants to all of our workshops.  Just select click DONATE below to make a contribution. We appreciate your support!

Do you wholesale your products?

Would you like to carry Jenny Lemons items in your shop? We'd love to join you! Contact wholesale@jennylemons.com to receive our wholesale catalog and order form.

How can I sell my products at Jenny Lemons?

Are you a maker looking to sell your work at Jenny Lemons? Please contact buyer@jennylemons.com. We get a lot of requests, so unfortunately we are only able to respond to submissions that are the right fit for our store.

Shipping, Returns & Exchanges

What's the returns and exchanges policy?

We’re happy to accept exchanges of unworn, unwashed, undamaged or defective items within 14 days of your order’s arrival. All packing must be intact and all tags must be attached.

Returns will only be accepted in exchange for store credit.

To make an exchange, items must be sent back to us within 14 days of delivery for store credit. Please email us at orders@jennylemons.com before you ship to confirm you're within the return window.

We do not refund shipping on orders and you are responsible for the return postage. If exchanging, we cover shipping back to you.

All custom, discounted, sale, and vintage items as well as plants and undergarments (socks + undies) are final sale.

When will my order be shipped?

We ship all in-stock items within 4 business days via trackable USPS Priority or First Class mail. Many items are made to order, and are noted in the product description. These products will be shipped within 2 weeks. I will ship internationally, but you may be responsible for customs charges. 

I have a question about my order. Who should I contact?

For questions about your order, returns, and shipping, please contact orders@jennylemons.com.

Workshops

What's your cancellation policy?

We work hard to put together a meaningful and valuable workshop for you. This includes preparing delicious food and gathering materials for each student. Because of this, we cannot allow any cancellations or refunds 72 hours before the workshop date. Answer

Can my child attend a workshop?

All workshops are for adults. We do allow teens if they are accompanied by a guardian also taking the class. Please email us before booking to confirm the teacher is comfortable with it.

If you'd like plan a class or party for kids, let us know! We'd love to host you. Reach out to us at events@jennylemons.com

Can I teach a workshop?

Are you a maker and teacher that would like to add to our wonderful line up of workshop offerings? We'd love to work with you! Please contact events@jennylemons.com.

How do I book a private workshop?

We host private events too! Please contact events@jennylemons.com.

Policies

Privacy Policy

Please visit our Privacy Policy Page

Terms of Service

Please visit our Terms of Service Page.

Copyright Policy

Please visit our Copyright Policy Page.

Didn't find what you were looking for?

For all other inquiries, please contact hello@jennylemons.com.