FAQ

Come visit us at 3043 24th Street in the vibrant Mission District! In addition to our line of garments, we are carrying the work of other local artisans, offering DIY workshops, and selling a curated selection of art supplies. 

Open Daily from 12-7

You are the lucky owner of a high quality hand printed garment! Please treat it with care! Hand wash cold or wash on delicate cycle and hang to dry.

Online Orders -If you are not satisfied with your Jenny Lemons garment or the item is flawed we accept returns within 14 days of delivery. Happy to issue a full refund or find the right piece for you with an exchange. We cannot cover return shipping. Please email us before sending an item back to confirm you are within the window! We will process returns once we receive your return.

 For all other products purchased online we will gladly issue store credit within 14 days of delivery.

**Custom and items purchased on sale are non-refundable. 

In Store Purchases: Full priced items may be exchanged only with receipt within 14 days of purchase. A receipt is required for all returns/exchanges. Returned items must be unworn, unused and have all tags and original packaging.

**Discounted, sale, plants, vintage + undergarments (socks + undies) are final sale.

We ship all in-stock items within 4 business days via trackable USPS Priority or First Class mail. Many items are made to order, and are noted in the product description. These products will be shipped within 2 weeks. I will ship internationally, but you may be responsible for customs charges. 

We work hard to put together a meaningful and valuable workshop for you. This includes preparing delicious food and gathering materials for each student. Because of this, we cannot allow any cancellations or refunds 72 hours before the workshop date. 

All workshops are for adults. We do allow teens if they are accompanied by a guardian also taking the class. Please email us before booking to confirm the teacher is comfortable with it.

If you'd like plan a class or party for kids, let us know! We'd love to host you. Reach out to us at hello@jennylemons.com

In order to better serve our community, Jenny Lemons has created a need-based scholarship program.  Money gathered from donations will be collected in a pool and shared with scholarship applicants to all of our workshops.  Just select click DONATE below to make a contribution. We appreciate your support!

Would you like to carry Jenny Lemons items in your shop? We'd love to join you! Contact hello@jennylemons.com or receive our wholesale catalog and order form.